Success begins with proper planning and communication by our Project Manager and Project Coordinator from the onset of the project. Communicating client needs to a team of experienced exhibit professionals to execute all aspects of the project including design, fabrication, through on site services and technical support is done by scheduling regular meetings. In addition to regularly scheduled meetings, the project manager will electronically record all communication regarding the project in the job control system. This allows anyone on the account team to track status on the project at any time.
The Project/Program Manager will be one point of contact as requested. They will be available anytime; before and after business hours EST and be able to communicate via video and teleconferencing. A Project Coordinator is assigned to assist the Program/Project Manager with internal support needs. The PM will lead the Blair, Inc team in all aspects of the project.
The Project Coordinator will lead coordination of all on site services including purchase of booth space, electrical, shipping, drayage, I&D labor, audio‐visual equipment, overhead lighting, and cleaning. Project Coordinator will order and confirm receipt of all required show services and provide confirmations to Project Manager and will be available for client review.
Blair’s Project Team travels to shows when necessary to ensure our services are provided with the highest level of customer service. If in the Washington D.C. metro area there is no charge for this service. If a client is interested in “dedicated” service in which the account representative works the tradeshow booth, this would be offered as a line item service. If the Account Representative is on the show floor supporting multiple clients, the Account Representative would attend as a marketing effort and therefore no charge to the client, but would make MCWL a priority on the show floor.